What is On-Request
On-Request is a ride-sharing service that allows you to request transit when and where you need, within select service areas. No application process is required. Visit our Service Areas page to learn more.
On-Request Service Areas
YRT offers On-Request transit service within select areas in each municipality, typically in locations where regular bus service isn’t available. No application process is required.
On-Request Booking App
Use the mobile app to book your trip for our On-Request service, open to all travellers.
65+ Service
YRT's On-Request 65+ service allows seniors 65 years and older to request transit when and where you need it.
YRT System Map (PDF)
View the YRT System Map.
Contact Us
You can reach us by phone, email or online. The Contact Centre numbers for Paratransit and on-request services are different.
On-Request Service Areas
On-Request is a ride-sharing service that allows you to request transit when and where you need it. Choose between options below to learn more about each service in your area.
News and Service Updates
Mobility On-Request Fleet
Small Vehicle Option
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Medium Vehicle Option
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Large Vehicle Option
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YRT On-Request mobile app
With a few taps, book an On-Request ride in the app and our technology will secure the trip and YRT vehicle.